Privacy and Browsing Information
This notice explains the scope of information connected with our independent CrownGreen guide website. Browsing a guide, writing to our editors and using the casino are different activities. Only the first two fall within this page's scope.
The operator and other external destinations provide their own information about the data submitted to their services.
Details Needed to Understand an Enquiry
A reader's message may include a reply address, chosen name, question and a reference to a public page. A report about a phone display can also identify the browser or device involved.
Useful context does not require private player records. Please leave out:
- Casino passwords and temporary authentication codes.
- Identity documents or verification files.
- Complete payment credentials and account statements.
- Unrelated information about other people.
The details you choose to send can be used to address the enquiry and consider the website or content issue you describe.
Data Associated With Page Delivery
Technical records may be generated when pages load or fail to load. They can include a network address, requested resource, browser characteristics and access time. Hosting and related providers may process the information needed to deliver their services.
Such records can support maintenance, troubleshooting and understanding use of public pages. They do not give the editorial team access to a separate casino account, even when a reader uses the same device for both websites.
Browser Storage and Preference Controls
Cookies and comparable technologies may support website features, remember a choice or measure visits. A particular item's purpose and duration relate to the service using it.
You can manage browser storage by:
- Inspecting or deleting saved cookies in browser settings.
- Limiting the categories of storage your browser permits.
- Using any preference controls displayed on this website.
Restricting storage can affect functions that depend on it. Removing an item from a device does not erase records that an external organisation already holds.
Referrals and Separate Services
An outgoing commercial link may use an identifier to attribute a visit or qualifying action. This can support an affiliate arrangement without providing our editors with a reader's login credentials or private account documents.
Any details entered after reaching an external service are handled within that destination's procedures. This website cannot amend an operator's account records through a response to an editorial message.
Retention, Reader Requests and Changes
Information is considered in relation to the purpose for which it is held. An ongoing exchange, a saved preference and a record used to investigate a website fault can have different periods of relevance.
Use the contact details published here for a request about information previously shared with this website. Name the exchange, identify the information and explain the access, correction or deletion sought. We may need to confirm that the request concerns your information.
Changes to site functions may require changes to this notice. Its scope remains this information website, rather than the independent services readers choose to visit through its links.